FAQ
Frequently Asked Questions
Can’t find your answer? Email info@anchor-man.com and we’ll reply within 24 hours.
Ordering & Shipping
How long does shipping take?
Standard shipping takes 5–7 business days. Expedited shipping (3–5 business days) is available at checkout for an additional charge. We ship from Amazon Fulfillment Centers across the USA, so most orders arrive faster than the quoted timeframe.
Do you ship to Hawaii and Alaska?
Yes. Delivery to HI and AK typically takes around 2 weeks. All orders are shipped via Amazon Fulfillment and are fully tracked and insured.
How do I track my order?
Once your order is processed (usually within 1–3 business days), you will receive a tracking number by email. Use that number on the carrier’s website to follow your shipment.
Can I change or cancel my order after placing it?
Orders move through our fulfillment network quickly. Please email info@anchor-man.com as soon as possible. We will do our best to make changes before dispatch, but cannot guarantee cancellation once the order has shipped.
Returns & Refunds
What is your return policy?
We offer a 30-day return policy. Contact us within 30 days of receiving your item. The product must be unused, in its original packaging, and in the same condition as received. Please include your order number when you reach out.
How do I start a return?
Email info@anchor-man.com with your order number and reason for the return. We will send a prepaid return label and instructions. Do not send items back without first requesting a return, as they will not be accepted.
When will I receive my refund?
Once your return is received and inspected, we will notify you of the approval. Approved refunds are credited to your original payment method. Allow 5–10 business days for your bank or card provider to post the refund.
My item arrived damaged — what should I do?
Inspect your order as soon as it arrives. If anything is defective, damaged, or incorrect, email info@anchor-man.com immediately with a photo of the damage and your order number. We will resolve the issue promptly.
Choosing the Right Anchor
What size anchor do I need for my boat?
As a general guide:
- Up to 18 ft — 8.5 lb fluke anchor or 3.5–8 lb grapnel anchor
- 18–25 ft — 13 lb fluke kit, Richter 14–18 lb, or navy anchor
- 25–32 ft — Richter 25 lb, fluke 25 lb, or box anchor 19–25 lb
- 32–40 ft — Box anchor 25 lb or river anchor kit 30 lb
When in doubt, size up — a slightly heavier anchor always holds more reliably, especially in current or wind.
Which anchor works best in sand and mud?
Fluke-style anchors (Danforth design) are best for sand and mud — the wide flukes dig in and resist dragging. Our Galvanized Fluke Style Anchor Kits and the Richter Anchor both perform excellently on soft bottoms.
Which anchor is best for rivers and strong currents?
For rivers, rocky bottoms, and strong currents we recommend the River Anchor (vinyl-coated mushroom style) or our complete River Anchor Kits (20 lb and 30 lb). The slip-ring design retrieves cleanly from snags, and the vinyl/PVC coating protects your hull.
What is a box anchor and when should I use it?
A box anchor (also called a slide anchor) digs into the seabed from any angle and self-resets when the tide or wind shifts. It’s perfect for offshore anchoring and pontoon boats where you don’t want the boat swinging. It requires no lead chain and uses up to 50% less rope than a danforth. View our Box Anchor range.
What is a grapnel anchor and when is it used?
A grapnel anchor has four folding tines that catch on rocks, weeds, and hard bottoms where a fluke anchor won’t bite. It’s ideal for kayaks, small boats, and PWCs in rocky lakes or rivers. Our folding grapnel anchors collapse flat for storage in a kayak hatch.
What anchor should I use for a kayak or paddle board?
A 3.5 lb or 8 lb folding grapnel kit is the best all-round choice — compact, works on any bottom type, and comes with rope and bag. If you’re beaching your kayak, a beach spike anchor keeps it secured on shore.
What anchor is best for a jet ski or PWC?
For open water anchoring use our Jet Ski Anchor Kit (Navy Anchor). For shallow sandbanks the Sand Bag Anchor is ideal — fill it with sand on-site, no heavy weight to carry or store. For securing on shore, use the Beach Spike Anchor.
Are your anchors suitable for saltwater?
Yes. All Anchor-Man anchors are made from galvanised or marine-grade stainless steel and rated for both saltwater and freshwater use. Vinyl and PVC-coated models also protect your hull and gel coat from scratches during storage and retrieval.
Do the anchor kits include everything I need?
Yes. Every Anchor-Man kit is complete out of the box — anchor, nylon rope, PVC-coated chain, stainless steel shackle(s), and a storage bag. No additional purchases required.
Boat Ladders
What types of boat ladders do you sell?
We carry both aluminum and stainless steel folding ladders in 3-step and 4-step configurations, suitable for pontoons, yachts, fishing boats, deck boats, and docks. View all ladders.
How do I install a boat ladder?
All our ladders come pre-assembled with all hardware included. The cushioned gunwale hooks grip the boat’s rail and adjustable support legs brace against the hull. Setup takes under 10 minutes and requires no tools.
What weight capacity do your ladders support?
Our aluminum folding ladder supports up to 400 lbs. Our stainless steel models are built to equivalent marine-grade strength ratings. Both are tested for saltwater and freshwater conditions.
PWC & Jet Ski Accessories
Will the Jet Ski Dolly fit my PWC?
The Anchor-Man Jet Ski Dolly has adjustable carpeted bunks that fit most PWC hull shapes. The 1300 lb capacity covers virtually every jet ski on the market, plus small jon boats and inflatables.
How do I flush my outboard motor using motor muffs?
Slip the motor muffs over the water intake ports on the lower unit, connect a garden hose, turn the water on fully, then start the engine. Run at idle for 5–10 minutes until water exits the telltale. Always shut the engine off before turning off the water. Do this after every saltwater run.
Which outboard brands work with your motor muffs?
Our motor muffs are compatible with most popular brands: Mercury, Yamaha, Evinrude, Johnson, Honda, Suzuki, Nissan, Chrysler, and most MerCruiser I/O sterndrives.
Product Care
How do I maintain my galvanised anchor?
Rinse with fresh water after every saltwater outing. Inspect the shackle pin and galvanised coating for wear periodically. Treat any chips with a marine-grade rust converter. Store in the included bag when not in use.
How do I care for my PVC-coated anchor chain?
Rinse with fresh water after saltwater use. Inspect the PVC sleeve for cuts or cracks — treat any exposed metal to prevent rust spreading under the coating. Store coiled loosely in the bag, never kinked tightly.
About Anchor-Man
Are your products covered by a warranty?
Yes. We stand behind the quality of every product with a satisfaction guarantee. If you experience a defect or quality issue, contact info@anchor-man.com with your order number and we will arrange a replacement or refund.
Where are Anchor-Man products shipped from?
Anchor-Man is a family-owned American business. We ship from Amazon Fulfillment Centers located across the USA, which allows us to deliver to most states quickly and reliably.
How do I contact customer support?
Email us at info@anchor-man.com. We aim to respond within 24 hours. You can also visit our Contact Us page.